IT Services - Students

IT Services > Students > HallNet > Got a Problem?

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HallNet

Got a Problem?

Students with a problem should contact the Service Desk by telephone 01509 (or 9 from a Hall of Residence) 222333, or e-mail IT.Services@lboro.ac.uk.

Depending on the description of the fault, you may wish to bring your laptop to the Student PC Clinic Ground Floor in the Haslegrave Building. For service updates see IT Services Home Page for news.

The Student PC Clinic is open from 10:00 a.m. to 5:30 p.m. Monday to Friday in term-time, and between 11:30 a.m. and 2:30 p.m.during the holidays.

Before you use the report form, the following information may be useful:

• Frequently Asked Questions.

• Virus Removal: Stinger software - if a virus has disabled your antivirus software (not supported by IT Services).

• Google Mail Frequently Asked Questions.

• Registration system.

• Checking / Changing Registration.