IT Services - Staff

IT Services > Staff > Exchange E-mail > Outlook Web Access > Redirecting Mail

• IT Home
• Staff Exchange E-mail
  • General E-mail FAQ and Info
  • Outlook 2010 Information
  • Outlook 2007 Information
  • Outlook 2011 for Mac OS X
  • Outlook Web Access
    • Web Access to E-mail / Calendar
    • Outlook Web Access FAQ
    • Outlook Web Access Redirecting Mail
    • Outlook Web Access Premium Help
    • Outlook Web Access Light Help
  • Mobile Computing pages
  • Connecting from Other clients
  • Wiping Mobile Devices using Outlook Webmail
• Windows 7 Service
• Staff Desktop XP
• External Partner Staff
• Corporate Applications
• Wireless
• Off Campus Access
• Mobile Computing
• More things we do
• New Staff
• Visiting Staff
• IT Support Staff
• IT Staff E-mail List Archive
• IT Technical Forum
• IT User Forum
• Security and Compliance
• Hostbuilder
• Computer Labs
• Firewall Registration
• Visiting Other HEIs - eduroam
• Active Directory FAQ
• New Staff
• Administration and Policies
• Service Catalogue

Outlook Web Access - Redirecting Mail

This is only available in the premium version of Outlook Web Access; it is not available in the "light" version.

1. Click the Options button at the top right of the Outlook Web Access screen.

   

2. In the left-hand menu, select Rules.

   

3. In the Rules screen click on New Rule.

4. The New Rule dialogue will open.

   

   Give the rule a Name, such as Redirect all e-mail.

5. Under Do the following click on Forward or redirect.

   

   Select Redirect the message to people or distribution lists.

   Note: Redirecting the mail will ensure that it still appears to come from whoever sent it, and it can easily be replied to. Were you to Forward the mail, it would appear to have come from this e-mail address, and replying to the mail would be troublesome.

6. Under Rule description the following text will be displayed:

   Apply this rule after the message arrives
   redirect it to people or distribution lists

   Click on people or distribution lists

7. The Address Book dialogue will appear asking you to select the e-mail address(es) you want the e-mail redirecting to.

   

   You can select a contact from the Global Address List or your Contacts in any manner you like.

   Warning: You could just type in an e-mail address into To (as shown), but it is your responsibility to ensure that the e-mail address is correct. If you were to make a typo here, the e-mail will almost certainly be discarded. We recommend that you select a contact to ensure that the e-mail address is correctly typed.

   When you are sure that the e-mail address is (or addresses are) correct, click OK.

8. You will return to the New Rule dialogue.

   

   Select Move, copy, or delete... and then Delete the message...

9. Check the Rule Description. Are you sure that the e-mail address is correct?

   

   If you are happy, click Save.

It is important that you test your rule, especially as you have a rule which deletes incoming e-mail!

Note: You should also periodically empty the Deleted Items folder.