Loughborough University
Leicestershire, UK
LE11 3TU
+44 (0)1509 263171
Loughborough University

IT Services - Staff

Staff Exchange E-mail System

Image: '@' sign.

Introduction

The Staff Exchange E-mail system on the Staff Desktop XP Service uses Outlook 2007. You may also access E-mail, Calendar, Contacts, Tasks, and Journal entries via the webmail system at https://email.lboro.ac.uk.

Quota

Your quota is now 1GB. If there is a genuine need for a larger quota, please contact our Service Desk on IT.Services@lboro.ac.uk or telephone 01509 222333. To connect to your E-mail Archive from Outlook 2007 see www.lboro.ac.uk/it/e-mail/outlook2007-archive.html.

Conversion from the previous system

All e-mail, calendar appointments, contacts, tasks, and journal entries will be copied across.

Signatures are also copied across, but must be turned on in Outlook 2007: In a New Mail window select the Insert tab, click the Signature drop-down menu and select Signatures.... You can set up as many signatures as you like and give them each a name. Under Choose default signature, for each of New messages and Replies/forwards select the signature you wish to include or leave at (none).

Vacation Message (Out of Office Assistant) is not copied across. This is now available from the Tools menu: select Out of Office Assistant.

E-mail Rules are not copied across but can be recreated using the much improved interface. In Outlook 2007, from the Tools menu select Rules and Alerts. Further details on Creating E-mail Rules in Outlook 2007 are at www.lboro.ac.uk/it/e-mail/outlook2007-rules.html.

You will temporarily lose the "auto complete" of e-mail addresses until Outlook 2007 re-builds them as you use it. However, you now enter "friendly" names such as Rob Kirkwood rather than e-mail addresses such as R.S.M.Kirkwood.

The Two Year Store was not widely taken up; if you had a two year store it will be transferred to your normal e-mail as a normal folder in your Inbox and its contents will not automatically delete after two years.

If you still have Migrated Mail you can not be Migrated; users will be given every opportunity to deal with this mail in advance of conversion. Please back up any of the contents of your Migrated Mail folder you wish to keep, and delete the rest. The best way to back up e-mail that you want from the Migrated mail folder is to use the Web Pronto interface, create a new folder in the Inbox, go to the Migrated mail folder, select any e-mails that need to be copied, right click and select Copy from the pop up menu and then select the folder in the Inbox where you want them copying to.

To delete the Migrated Mail folder before migration:

  1. Log on to the Old Staff Webmail at https://staff-mail.lboro.ac.uk/signin/webmail/.

  2. Log in using the Full interface

  3. Click on Settings.

  4. Click on Folders.

    Settings - Folders.

  5. Under Folder Aliases d elete both the Alias Name and the Foreign Folder Name text for the Migrated Mail folder.

  6. Click Save.

  7. Click Close.

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Getting Help

Tel: 01509 222333
IT.Services@lboro.ac.uk

IT Service Desk
Level 3 (top floor)
Haslegrave Building

8:30 a.m. to 5:00 p.m.
Monday to Friday.

You can also seek help at any time via our Getting Help section.