Loughborough University
Leicestershire, UK
LE11 3TU
+44 (0)1509 263171
Loughborough University

School of Sport, Exercise and Health Sciences

Guillaume Bodet

Guillaume Bodet PhD

Lecturer

Contact details

Room: JJ.0.23
Phone: +44 (0)1509 226369
Fax: +44 (0)1509 226301
Email: G.S.P.Bodet@lboro.ac.uk

Background

Dr Guillaume Bodet is a graduate of the Sport Sciences Faculty of the University of Burgundy, France. He has two post-graduate degrees, a DEA STAPS 'Sport and Performance' option marketing and a DESS 'CAAE' in Business Administration, both from the University of Burgundy. He obtained his PhD in December 2005 in the Burgundy Centre for Marketing Research (CERMAB) at the University of Burgundy. Since 2000, he taught sport management at the Sport Sciences Faculty of Dijon, and worked within the group of Socio-Psychology & Management of Sport (SPMS) at the University of Burgundy, France. Dr Bodet moved to Loughborough University in November 2006 as a lecturer in Sport & Leisure Policy and Management.

Research Interests

Dr Bodet is broadly interested in sport and leisure marketing. His current research includes customer loyalty and satisfaction in sport services organisations for both sports participation and sports events. Another key aspect of his research is investigating how new members are recruited in sport and leisure organisations. Looking specifically at the construct of social representation which allows to identify the attractive and the repulsive forces of brands.

Selected Publications

Refereed Journal Articles

Chanavat, N. and Bodet, G. (2009), "Internationalisation and sport branding strategy: A French perception of the Big Four brands", Qualitative Market Research, 12(4), 460-480.

Bodet, G. (2009), "An investigation of the influence of consumer value on service elements' contribution to satisfaction", Journal of Targeting, Measurement and Analysis for Marketing, 17(3), 205-228 .

Bodet, G. (2009), “”Give me a stadium and I will fill it”. An analysis of the marketing management of Stade Français Paris rugby club, International Journal of Sports Marketing and Sponsorship, 10(3), 252-262

Bodet, G, Meurgey, B. & Lacassagne, M.-F. (2009). Brand social representations: strategic perspective for a fitness club, International Journal of Sport Management and Marketing, 5(4), 369-383

Bodet, G. & Bernache-Assollant, I. (2009). Do fans care about hot dogs? A satisfaction analysis of French ice hockey spectators, International Journal of Sports Management and Marketing, 5 (1/2), 15-37.

Bodet, G. (2008), Une analyse de la relation satisfaction-fidélité et de ses effets modérateurs dans les services sportifs. L'exemple des pratiques de forme [An analysis of the satisfaction-loyalty link and its moderators in sport services. The example of fitness practices] , Revue Européenne de Management du Sport, 23 (Septembre), 25-38.

Bodet, G. (2008), Customer satisfaction and loyalty in service: Two concepts, four constructs, several relationships. Journal of Retailing and Consumer Services, 15 (3), 156-162.

Book Chapters

Bodet, G., & Meurgey, B. (2005). La représentation sociale des clubs de forme : un outil de communication ? In Bouchet P. et Sobry C. (éds), Management et marketing du sport : du local au global, Presses Universitaires du Septentrion, 125-141.

You can view a fuller publications list on the University Publications Database.

Recent Conference Presentations

Bodet, G. and Bernache-Assollant, I. (2009), The relationship between customer loyalty, satisfaction and team identification. An investigation into French ice-hockey spectators, 17th Congress of the European Association for Sport Management, Best practices in Sport Facility and Event Management, Amsterdam, The Netherlands, 16-19 September.

Bouchet, P., Bodet, G. and Bernache-Assollant (2009), Segmenting sport TV viewers based on consumption experience: Enhancing the Sport Event Experience Search (SEES) scale, 17th Congress of the European Association for Sport Management, Best practices in Sport Facility and Event Management, Amsterdam, The Netherlands, 16-19 September.

Bodet, G. and Lacassagne, M.-F. (2009), "Ce que les Britanniques pensent de Pékin et des Jeux Olympiques: une approche par le concept de représentation sociale"[What British people think about Beijing and the Olympics: an analysis through the concept of social representation], 13th Congrès International de l'ACAPS, Université de Lyon 1, France, 28-30 October.

Chanavat, N. and Bodet, G. (2009), La globalisation du capital-marque des clubs de football: une étude exploratoire de consommateurs chinois [Football brand equity and globalisation: an exploratory study based on Chinese consumers], 25th Congress of the French Association of Marketing, ESCP-EAP, London, 14-15 May.

Chanavat, N. and Bodet, G. (2009), “Supportérisme & globalisation des entités sportives professionnelles: comment devient-on et supporte-t-on un club étranger? [Fanship and the globalisation of professional sport organisations:how can we become fan of a foreign club?], 5th Congress of the Société de Sociologie du Sport en Langue Française (3SLF), Université of Lyon1, France, 27-29 May.

Bouchet P., Bodet G. & Bernache-Assollant I. (2008), Construction and validation of the Sport Spectacle Experience Search (SSES) scale, 16th Congress of the European Association for Sport Management, Management at the heart of sport, 10-13 September 2008, Bayreuth/Heidelberg, Germany.

Bodet G. (2008), An empirical investigation of loyalty's antecedent in fitness service: Can managers really make customers loyal? 16th Congress of the European Association for Sport Management, Management at the heart of sport, 10-13 September 2008, Bayreuth/Heidelberg, Germany.

Chanavat N. & Bodet G. (2008), Sport branding strategy and internationalisation: a French perception of the "Big Four" brands, Challenges facing Football in the 21st century, 15-17 May 2008, Universitat Bern, Bern, Switzerland.

External Activities

Invited as an external expert for a PhD research proposal by the University of Worcester Business School (May 2007)

Selected Invited Conference Keynote andSpeaker Presentations

Invited lecture (September 2007) at the ESC Rouen (Business School), France. Title of the lecture: Satisfaction & Loyalty : the offer of sport services

Invited lecture (March 2008) at the Sport Sciences Faculty, University of Burgundy, France. Title: Measurement scale validation